Privacy Policy
 

Last updated: August 19, 2026

 

Lumeria Healing Sanctuary respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, contact us, book a service, or otherwise interact with Lumeria Healing Sanctuary.

Information We Collect

Depending on how you use our website and services, we may collect information such as your name, email address, telephone number, booking information, messages or information you voluntarily provide through our contact forms, and information necessary to provide the service you request.

 

Our website may also collect certain technical information, such as browser or device information, IP address, cookies, and information about how visitors interact with the website.

How We Use Your Information

We may use your information to:

 

• Respond to questions and messages.
• Process and manage appointments and service bookings.
• Provide the services you have requested.
• Send booking confirmations, reminders, cancellations, or other service-related communications.
• Process payments and maintain appropriate transaction records.
• Operate, secure, maintain, and improve our website and services.
• Meet applicable legal, accounting, or regulatory requirements.

 

We do not sell your personal information.

Bookings and Payments

Lumeria Healing Sanctuary uses Wix and related Wix services to operate portions of this website, including online booking functionality.

 

When you make a booking or payment, information necessary to complete the transaction may be processed by Wix and the applicable payment provider. Lumeria Healing Sanctuary does not receive or store your complete payment-card details when those details are processed directly by a payment provider.

 

Your use of these services may also be subject to the privacy policies and terms of the applicable third-party providers.
 

Contact Forms and Communications
 

When you submit a contact form, send us an email, or otherwise communicate with us, we may retain the information you provide for the purpose of responding to your inquiry, providing requested services, maintaining appropriate business records, and following up where reasonably necessary.

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Please do not submit highly sensitive personal, medical, financial, or other confidential information through the general website contact form.
 

Cookies and Similar Technologies
 

This website may use cookies and similar technologies that are necessary for the website to function and, where applicable, for analytics or other website features.

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Lumeria Healing Sanctuary uses a consent-management system provided through Usercentrics for Wix. Where consent is required, visitors can accept or decline applicable non-essential technologies and can later review or change their consent preferences through the privacy settings available on the website.

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Essential technologies required for the operation, security, or basic functionality of the website may operate without optional consent where permitted by applicable law.
 

Third-Party Services

Our website and business operations may rely on third-party service providers, including Wix and payment, booking, communication, hosting, analytics, or consent-management services.

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These providers may process information according to their own privacy policies and legal obligations. We encourage visitors to review the privacy practices of third-party services when appropriate.

How Long We Keep Information
 

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business and transaction records, resolve disputes, and comply with applicable legal or regulatory obligations.
 

Protecting Your Information

We take reasonable measures to protect personal information under our control. However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.
 

Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights concerning your personal information, including the right to request access to or correction of personal information held about you and, in certain circumstances, to request deletion or withdrawal of consent.

 

You may also change your cookie consent preferences using the privacy settings available on this website.

Children's Privacy

Our website and online services are intended for adults and are not designed to knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian.
 

External Links

Our website may contain links to third-party websites. Lumeria Healing Sanctuary is not responsible for the privacy practices, security, or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology, or legal obligations change. The most recent version will be posted on this page with an updated revision date.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact:

 

Lumeria Healing Sanctuary
Email: plouffepascale5@gmail.com